SHIPPING
We ship worldwide using shippers FedEx and USPS. All P.O. Box orders ship via USPS. Shipping will be quoted before you purchase.
Orders are shipped Monday, Wednesday, and Friday. Because the nature of our small team, some orders will take between 1-3 days of processing before they are ready for shipment. Once they’ve been shipped, most orders take between 3-7 business days to arrive at your door. Please allow more time for processing during holidays and peak sale days. We will do our best to provide you with accurate shipping information during those times.
Please Note: we are unable to make special requests for FedEx deliveries (ex. place inside screen). Please contact your local FedEx carrier or go to fedex.com and inform them if you have special delivery requests.
Reroutes and delivery holds caused by providing an incorrect delivery address may result in additional delivery charges to the recipient.
RETURNS
We believe in the quality of our products. If you are not satisfied with your purchase, please email kctc@konacoffeeandtea.com