Shipping policy

We ship worldwide using shippers FedEx and USPS.  Shipping will be quoted before you purchase.

Reroutes and delivery holds caused by providing an incorrect delivery address may result in delays and additional delivery charges to the customer.

Please Note: we are unable to make special requests for FedEx deliveries (ex. place inside screen). Please put your request in the second address line or contact your local FedEx carrier or go to fedex.com and inform them if you have special delivery requests.

We make no claims as to the speed of your delivery regardless of the shipping option chosen. Unexpected delays are possible, but uncommon. You can be assured we are doing our best to get your order delivered to you as quickly as possible. We appreciate your understanding.

We believe in the quality of our products. If you are not satisfied with your purchase, please email kctc@konacoffeeandtea.com